Episode 4

RE/BITE: 04 With Victoria Taylor

In this RE/Bite Tim Elliott and Victoria Taylor discuss one of those words that is often mis-used or mis-understood 'Experience'

Vikki is one of my favourite humans and this is one of the longest conversations about work we have had.

Here are some of the things we speak about.

  • A definition of experience
  • Is customer experience cyclical ?
  • The ingredients of good CX

You can find Victoria on all the socials as @victoriataylUK and get some amazing free resources and sign up to her newsletter on https://www.victoriatayl.uk/freeresources

RE/Bites are short and chewy conversations with interesting people released weekly. These are unedited and recorded over Zoom so you may experience some South Derbyshire internet lag or the occasional animal or amazon interruption because life happens on Zoom.

About the Podcast

Show artwork for The RE of Marketing
The RE of Marketing
This is where we come to Rethink, Reframe and Remark on all things marketing..

About your hosts

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Tim Elliott

I've been working with strategic creativity for over 23 years most of which iv'e spent in a 'strategic marketing roles' which means over the last couple of decades, I've been at the table having valuable conversations with 1000's of businesses and leaders, helping them understand how to apply creativity so that they can do better work and do work better.

Today the 'day job' is heading up the UK chapter of The Spill Teem®, a global team of human-centred designers who work with organisations worldwide to help them see their challenges in new ways and of course design sustainable solutions.

My work also regularly involves delivering keynotes at events, speaking to leadership teams in-house, at leadership groups, masterminds and retreats. I also deliver lectures, seminars and provide training.

If you would like me to come and speak to you, your team, group or at an event please don’t hesitate to get in touch anytime.
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Steven Rick

Keen cyclist, marketer, education and tech player, Steve RIck (@SteverickUK on most the social accounts) has been a propositonal and strategic marketer for 10 years or more.

With £1m + rebrands, and launches of new products and services from a myriad of different sectors, Steve has helped start-ups, and well-recognised brands with their marketing, so has a lot to say on most subjects....Although not all of it is coherent!