In this RE/Bite Tim Elliott and Victoria Taylor discuss one of those words that is often mis-used or mis-understood 'Experience'
Vikki is one of my favourite humans and this is one of the longest conversations about work we have had.
Here are some of the things we speak about.
- A definition of experience
- Is customer experience cyclical ?
- The ingredients of good CX
You can find Victoria on all the socials as @victoriataylUK and get some amazing free resources and sign up to her newsletter on https://www.victoriatayl.uk/freeresources
RE/Bites are short and chewy conversations with interesting people released weekly. These are unedited and recorded over Zoom so you may experience some South Derbyshire internet lag or the occasional animal or amazon interruption because life happens on Zoom.